Find Your Home Away From Home

Safe, Convenient, and Affordable Housing for Students

FAQ_s

Do you have private (one resident) bedrooms available?

Yes. 100% of the Ada Heartland (Building 203), 100% of the Lima Heartland (Building 4250) and 90% of the Lima Heartland (Building 4224) are private. Our philosophy is to provide each resident with adequate space and privacy.

Can I choose my own bedroom or is it selected for me?

Each resident selects their preferred bedroom from those that are available. Bedrooms are available on a first-come-first-serve basis.

Do I have to pay to use the clothes washers or dryers?

No. Residential clothes washers and dryers (not coin-operated) are provided for the resident’s use.

Can I lease a room for less than 12 months?

Yes. The standard 12-month lease has a 9-month early termination option to allow students to go home over the summer. No lease or utility payments are due for the months of May/June/July. The 9-month early termination option will save you over $500 relative to the cost of the 12-month lease term.

If I select the 9-month early termination option and my lease ends on April 30th, do I pay a pro-rated lease/utility payment for the first week of May if i need to take final exams in early May?

No. The Heartland Lima allows students to stay the first week of May, at no cost, to complete final exams if they have selected the 9-month early termination option.

If one of the residents in the building leaves, do I have to pay their share of the monthly rent payments?

No. Each resident has a separate lease agreement that is independent of other residents’ leases

Do I need to pay a security deposit?

Yes. The security deposit, which is equivalent to two months’ rent, is due when you reserve your room in order to hold the room for you. Your security deposit is then maintained by the owner until the lease ends.

Will my security deposit be returned to me?

Yes, if you selected the 12-month lease, all payments are current, your room and common areas do not require any significant repairs, your room has been cleaned, and all your personal items have been removed from the building. The full deposit is then mailed to you within 30-days of the lease termination date.

When are the monthly rent and utility payments due?

Rent and utility bills are due on or before the first day of each month.

How do I make monthly rent and utility payments?

Rent/utility payments can be made electronically (Venmo) or can be paid by check, cash or money order. The monthly rent and utility payment can be combined into one payment each month.

Are pets allowed in the building or on the property?

No, pets are not allowed in the building or on the Heartland property.

Do you have off-street parking available?

Yes, off-street parking is available.